FAQ
CUSTOMIZE GIFT BOX
Yes, you can customize SockSoho gift boxes with socks of your choice on Whatsapp. Click here to chat with our executive to customize
Ofcourse! If this is a gift we will add a beautiful customized postcard with your message and picture on it. After placing your order, just drop us a message on Whatsapp(+91-9877382745) and our team will get this done.
PRODUCT
Yes, our products are made in India.
Err… Neither. Please write to us at hello@socksoho.com or Whatsapp us on +91-9877382745 along with your order number and the fault with the item. We will initiate the process of pickup and replacement. You can also check our refund/cancellation policy here
We use special mesh grip technology at the elastic to ensure firm grip and high flexibility. You can wear our socks for 18 hours straight and it won't leave a mark.
They are neither too thin, nor too thick. Our socks are made with medium layering that fits comfortably in your shoes.
Our socks are free size and perfectly fit men with foot size UK 7 - 11.
These socks are made on specialized Italian machines using revolutionary mesh grip technology. Our socks are comfortable, breathable, and better-fitting. Customers often tell us that SockSoho socks are the most comfortable socks they've ever worn.
Yes, these socks are made of 100% cotton. We use premium quality anti-bacterial Combed Cotton and Scottish Lisle Cotton for making our socks.
SHIPPING & TRACKING
Yes, we offer FREE Shipping on all orders. We just want you to enjoy our socks instead of worrying about any extra Shipping cost.
Purchases made after 11 pm PST will not be shipped out until the next business day. If you order after 11 am PST on a Friday, your order will likely be shipped out on the following Monday.
All orders in India ship from our warehouse located in Chandigarh.
Your order will be shipped the same day and will be delivered within 4 - 5 days.
We use Delhivery, DHL and DTDC for shipping our orders.
Once your order is dispatched, you will receive tracking details from us over email.
Yes, we ship internationally. International shipping is USD 20 extra. We wanted to ship to Mars as well but no courier company is helping us do that ;)
ORDER INFORMATION
If you need to change or cancel your order, please contact us immediately on hello@socksoho.com or Whatsapp us on +91-9877382745. Once our warehouse has processed your order, we will be unable to make any changes.
We take our customers’ security very seriously. Our website is 100% secure. When credit card information is transmitted to our payment processor, it is done so using SSL encryption.
You can rest assured knowing that we never save payment information from previous orders, nor will we share your information with third parties.
You can write to us at hello@socksoho.com or Whatsapp us on +91-9877382745
AFFILIATE & INFLUENCER PROGRAM
Yes, we do have an amazing affiliate program for people who want to make money by reaching out to their community. You can sign up here - https://partners.socksoho.com/
Yes, if you want to become an Influencer for SockSoho, you can sign up here - https://partners.socksoho.com/
